How It Works

1
Upload Your Document

Create your account, upload your document, tell us when you would like it back and complete your specific editing requirements.

Checkout

Add on any additional services and check out securely using our payment partner Stripe.

2
3
Relax, It’s Our Turn to Work

We’ll find the perfect proofreader from our team to complete your document and then email you once it’s finished.

Our Editing and Proofreading Process

Registering

We cater to authors, researchers, students, professionals, and businesses. So be sure to select the user type that best describes you, as we use this to pair your work with the best proofreader for your writing.

Uploading

During the upload process, we’ll ask you for basic information to ensure we match your document to the most suitable editor. You’ll also choose the type of English dialect, your ideal return time (see more below), and provide any information we may find useful in completing your work. We can accept .DOC and .DOCX file formats automatically through our system. For any other formats, simply email us your work.

Timing and Deadlines

With our Next-Day Guarantee, we’ll return all documents under 10,000 words in just 24 hours. If you need your work in half that time, simply add our Express Service at checkout.

Payment

Our prices are calculated by the document word count, meaning you’ll only pay for the amount of words you submit. We use Stripe as our payment provider, and we accept all major credit and debit cards. To make future payments super simple, your payment information will be tokenized. If this isn’t something you want, no worries! You have the option to disable this feature.

Proofreader Pairing

We assign your work to the most suitable proofreader by using your selected user type and unique document specifications. If you liked a proofreader previously assigned to your work, please provide us with your previous document details, and we can allocate your work to that individual by default.

Proofreading and Editing

Once your work has been professionally proofread, our experienced QA team will review the quality of the edit before returning it to you. When our Formatting Service is selected, your document will be formatted in accordance with any specifications you have detailed during the submission process.

Return

Once your work has been reviewed, we’ll send you an email, and you’ll be able to download your work from your user area. Here, you can download a track changes and a clean copy of your document. This will allow you to view every edit made and either accept or reject changes according to your preferences.

Receipt and Certificate

We also provide you with a receipt of purchase and a certificate of proofreading, which are often required within academic establishments or businesses. You can download these from your user area.

Feedback

Feel free to contact us if you have any questions or feedback. For document-specific feedback, you can use our star-rating system. This feature allows us to constantly develop our service by taking into account the reviews of all our customers.