Achievement underlines Proofed’s dedication to high-quality service.
Proofed has achieved ISO 9001:2015 certification. The accreditation was certified by the International Accreditation Forum and the Quantas Accreditation Body For Certifying Bodies, emphasising Proofed’s status as a leading provider of online proofreading, editing, and related training services.
ISO 9001 is the world’s most popular standard for quality management systems, allowing organisations to prove that they offer a consistently excellent level of service. As a world-renowned standard of efficiency, ISO 9001:2015 will help Proofed:
Further increase customer satisfaction.
Provide instant assurance of quality for new customers and partners.
Streamline and improve business processes.
Meet customer requirements while always complying with the law.
Under ISO 9001:2015, Proofed now has a seal of quality for the provision of English language services. To achieve this status, the company had to demonstrate its capabilities in seven key areas: customer focus, leadership, engagement, process approach, commitment to continuous improvement, evidence-based decision making, and relationship management.
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Proofed co-founder and COO Kiran Chauhan says, ‘At Proofed we always strive to deliver the best services, and our quality management ensures our customers and commercial partners know they can trust our work. We are thrilled to have achieved ISO 9001 certification, as it will help us demonstrate our commitment to continual improvement, as well as providing an internationally recognised benchmark for the quality of the processes we’ve developed so far.’
Proofed is an independent English-language services provider, delivering expert document preparation solutions directly to consumers and businesses. We also support a wide range of industries through affiliate partnerships, specialising in large-scale content editing. Our areas of expertise include proofreading, editing, formatting, and related training services.
If you would like to know more about Proofed’s certifications or how we maintain a consistently high-quality proofreading service, feel free to contact us at [email protected].